Got my IWC Perpetual Calendar recently and found a smudge on the sapphire crystal plus some particles inside the case. Furthermore, there was some hairline scratches on the dial.
The retailer won't give a refund or exchange and simply send me off to IWC to get it repair. In my mind, I have paid a fair bit for a watch and it's going straight back into factory for warranty repair, I mean I was suppose to get a new watch without issues...annoying.
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